At Katameya Sporting Club (KSC), we value the privacy and security of our members and are committed to protecting the personal information we collect. This Privacy Policy outlines how we collect, use, store, and protect your information. By using our services or visiting our facilities, you agree to the terms of this policy.

Our website address is: https://ksc-club.com

Information We Collect

• Personal Identification Information: Such as name, date of birth, gender, address, email address, phone number, and identification documents.
• Payment Information: Including bank account details, credit card information, and billing addresses, which are used for processing membership fees and other transactions.
• Membership Details: Information about your membership type, participation in activities, and usage of club facilities.
• Health and Fitness Information: If you choose to participate in fitness assessments or wellness programs, we may collect information related to your health, fitness goals, and exercise history.

How We Use Your Information

• Membership Management: To process and manage your membership, including registration, renewals, and access to club facilities and activities.
• Communication: To communicate important updates, events, offers, and announcements related to the club and its activities.
• Payment Processing: To handle membership fees, program payments, and any other financial transactions securely.
• Improving Services: To analyze member preferences and behaviors, allowing us to enhance our services, facilities, and overall member experience.
• Health and Safety: To ensure the safety of our members during participation in certain activities or classes, and to provide personalized fitness recommendations if applicable.

How We Protect Your Information

• Data Encryption: We use encryption technologies to protect sensitive information during transmission and storage.
• Access Control: Personal information is stored in secure environments with restricted access, ensuring that only authorized personnel can access it.
• Data Retention: We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Sharing of Information

• Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as payment processors, IT support, or marketing services. These providers are required to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required by law, court order, or in response to a legal request, or to protect the rights, property, or safety of KSC and its members.
• Consent: We will share your information with third parties if you provide explicit consent for such sharing.

Your Rights

• Access: You have the right to request access to the personal information we hold about you.
• Correction: If your information is inaccurate or incomplete, you have the right to request corrections or updates.
• Deletion: You can request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the instructions provided in the communication or by contacting us directly.

Cookies and Online Tracking

KSC may use cookies and similar technologies to improve your online experience on our website and digital platforms. These technologies help us analyze website traffic, remember your preferences, and personalize your experience. You can adjust your browser settings to reject cookies, but this may affect your ability to use certain features of our website.

Changes to the Privacy Policy

KSC reserves the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify members through email or via a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.